Overview

Job details

Salary

$10 – $16 an hour

Job Type
Full-time
Number of hires for this role
1

Qualifications

    • Office manager experience: 1 year (Required)

    • Day Shift (Required)

    • Night Shift (Required)

    • High school or equivalent (Preferred)

    • Driver’s License (Preferred)

Full Job Description

The primary responsibility of the Kennel Administrative Assistant at Dog Star Resort (boarding and doggy daycare) is to manage and maintain office operations of the facility on a day-to-day basis. Responsibilities include overall office management, some staff supervision and mentoring, providing excellent customer service in person and through phone/email etc, transaction processing, maintaining recordkeeping, making reservations and ensuring accuracy of dog records and reservations, providing tours and information to new clients and assisting with general office and facility duties to ensure quality care of the dogs.

Manage Daily Kennel Routine

  • Schedule reservations; answer customer questions
  • Answer phone; Return clients messages via phone, email
  • Provide tours to prospective clients and answer questions
  • Check in/out clients’ dogs
  • Ensure that clients are correctly billed and process payments
  • Designate tasks to staff as needed; check to ensure tasks have been properly completed
  • Assist with maintaining work schedule for staff
  • Maintain dogs’ veterinary files, verify vaccines
  • Ability to monitor dog play groups, feeding, administer medications, and cleaning; and able to train/mentor others on the same skills

Required Qualifications

  • Positive attitude
  • Ability to use good judgement under stressful circumstances
  • Ability to retain knowledge of policies, procedures and requirements and explain to others
  • Ability to lead staff and set a good example
  • Excellent customer service skills
  • Good organization and planning skills
  • Cash handling, card processing experience
  • Previous managerial or office administrative experience
  • Previous work experience providing animal care
  • Previous work experience that demonstrates dependability, ability to work independently, and also in a team environment
  • Computer literate; able to use various software and learn new program, internet, email, and operate standard office equipment
  • Good oral and written communication skills
  • Working knowledge of dog behavior

This is a full time position, meaning 40 hours a week. Shifts can vary between the hours of 6:30 AM to approximately 8:00 PM, seven days a week. Typical shifts would be 6:30 AM to 2:30 PM, 9:30 AM – 5:30 PM, and 12:00-8:00 PM. Candidates must be available to work any of those shifts including weekends and holidays. Once candidate is fully trained and able to display full knowledge and ability in the position the scheduled shifts will become more standardized to include mostly Monday through Friday Day shifts.

Job Type: Full-time

Pay: $10.00 – $16.00 per hour

Benefits:

  • Employee discount

Schedule:

  • 8 hour shift
  • Day shift
  • Holidays
  • Monday to Friday
  • Night shift
  • Weekends

Ability to Commute/Relocate:

  • Wisconsin Rapids, WI 54494 (Required)

Education:

  • High school or equivalent (Preferred)

Experience:

  • Dog care: 1 year (Required)
  • Office manager experience: 1 year (Required)

License/Certification:

  • Driver’s License (Preferred)

Shift Availability:

  • Day Shift (Required)
  • Night Shift (Required)

Work Location:

  • One location

Company’s Facebook page:

  • https://www.facebook.com/DogStarResort

Work Remotely:

  • No

Source: