$9 an hour
High school or equivalent (Preferred)
Animal Handling: 1 year (Preferred)
Full Job Description
GENERAL JOB DESCRIPTION
Greet and assist all visitors, staff and volunteers in a professional, warm and positive manner.
Answer phones and e-mail with helpful, clear and efficient information.
Facilitate customer interactions with animals while providing positive, objective, useful information in a conversation based approach that encourages dialogue.
Provide post adoption support to adopters as needed.
Prepare adoption contracts as needed.
MAJOR DUTIES AND RESPONSIBILITIES
Ensure all the animals in the lobby have been properly cleaned and fed each morning
Clean and Sanitize the lobby and intake office each morning and evening
Process all incoming adoption applications which may be received in person at the shelter, via email, or via Pet Supplies Plus
Assist the public with their adoption needs and form adoption contacts when animals are to be adopted
Ensure that all adopted animals have an updated medical history in ShelterLuv upon their adoption
Keep the adoption applications organized, and ensure that adopted animals have the appropriate signs on their kennel
Check the adoption email account throughout the day
Take complaints from the public as needed and deliver them to the Humane Officers
Work closely with foster coordinator to keep updated on what animals in foster care have applications
Work with Vet Technician to get adopted animals spayed or neutered as needed
Take lost reports from the public
Collect fees donations from the public
Sell county tags and merchandise as need by the public.
Previous animal experience is preferred. The Adoption Counselor must display superior customer service skills and be professional at all times. The Adoption Counselor must be confident in handling animals. The Adoption Counselor must have a passion for animals and believe in the mission of the Humane Society.
Previous animal experience preferred, confident in handling all animals, must be able to lift 50 pounds and be able to restrain large animals (100+ pounds.) Must believe in the mission of the Humane Society of Parkersburg. In addition to these qualifications, you must be organized, proactive in your daily duties, be a positive team player and willing to learn. Must be able to work Monday – Friday, 8am-5:30pm and rotating Saturday and Sunday shifts. Starting pay is $9 per hour. Health benefits offered after introductory period.
Please include a brief explanation as to why you would like to work at HSOP. No phone calls please.
Job Type: Full-time
Pay: $9.00 per hour
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability
- High school or equivalent (Preferred)
- Animal Handling: 1 year (Preferred)
- One location